According to Stratistics MRC, the Global Queue Management System Market is accounted for $0.50 billion in 2020 and is expected to reach $0.80 billion by 2028 growing at a CAGR of 6.0% during the forecast period. Factors such as rising need to improve staff efficiency, growing focus on customer satisfaction, and increasing investment across industry verticals are driving the growth of the market. However, limited awareness about queue management solutions is hampering the growth of the market.
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Based on the end user, the healthcare and life sciences segment is anticipated to expand at a rapid pace during the forecast period owing to the need to ensure ease of handling patient query and enhanced productivity in this sector. By geography, Asia Pacific is going to have high growth during the forecast period due to the growing need for queue management solutions to manage large customer queues and reduce waiting time for better customer experience.
Some of the key players profiled in the Queue Management System Market include Advantech, Business Automation, QLess, Att Systems, Maliatec, 2Meters, Skiplino, Akis Technologies, Qmatic, Aurionpro, Awebstar, Qudini, Core Mobile, Onlinetoken, Q-Nomy, Sedco, and Udentify.
Types Covered:
• Virtual Queuing
• Linear Queuing
Components Covered:
• Solutions
• Services
Categories Covered:
• Unstructured Queue
• Structured Queue
• Mobile Queues
• Kiosk-Based
Deployment Modes Covered:
• Cloud
• On-Premises
Organization Sizes Covered:
• Small and Medium-Sized Enterprises (SME’s)
• Large Enterprises
Applications Covered:
• Query Handling
• In-Store Management
• Reporting and Analytics
• Real-Time Monitoring
• Workforce Optimization
• Customer Service
• Appointment Management
• Other Applications
End Users Covered:
• Government and Public Sector
• Banking, Financial Services and Insurance (BFSI)
• IT and Telecom
• Retail and Consumer Goods
• Travel and Hospitality (Restaurants)
• Utility Service Providers and Airports
• Healthcare and Life Sciences
• Media and Entertainment
• Education
• Manufacturing
Regions Covered:
• North America
o US
o Canada
o Mexico
• Europe
o Germany
o UK
o Italy
o France
o Spain
o Rest of Europe
• Asia Pacific
o Japan
o China
o India
o Australia
o New Zealand
o South Korea
o Rest of Asia Pacific
• South America
o Argentina
o Brazil
o Chile
o Rest of South America
• Middle East & Africa
o Saudi Arabia
o UAE
o Qatar
o South Africa
o Rest of Middle East & Africa
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